FAQ
Questions, answered
The things business owners ask us most.
How do I get started?
Book a 30-minute discovery call through our calendar. We'll discuss the tasks you need covered and the type of VA that fits.
How long does it take to get a VA?
You meet screened candidates 3 to 5 business days after the discovery call, then select your VA and we endorse them to you.
Do I get to interview the candidate?
Yes. We send a screened shortlist and you interview and choose your VA.
How much does it cost?
Rates depend on the package, role, skill level and hours. We quote after the discovery call. Most clients save 65-80% compared with a U.S. employee.
Is there a minimum commitment?
No minimum hiring commitment. Setup fees and a working agreement do apply.
What hours do your VAs work?
Hours are set with you, so your VA works the schedule your business runs on, whatever time zone you are in.
Who handles onboarding, training and payroll?
These are agreed during the discovery call and tailored to how your business works.
What if the VA isn't the right fit?
Replacement support is available. The specifics are covered in your working agreement.
Where do your VAs work from?
Our virtual assistants work remotely from a range of locations, matched to the hours and coverage your business needs. EVO itself is headquartered in Batangas, Philippines.
Which industries do you support?
Most of our work is with real estate, construction and digital marketing led businesses, plus general admin support across other sectors.